We inherit websites other agencies built, audit their health, and take them under management. Frustrated is a valid starting point.
SPECIMEN SHEET Nº 107 — PROPERTY KB·07 — BONDING AGENT
Support
that answers the phone.
Agency gone quiet? We take over websites other people built.
A huge part of our support work is rescues: the agency that vanished, the developer who stopped replying, the site nobody can log into any more. We take over hosting and maintenance of existing websites all the time, and the handover is our problem to solve, not yours.
Once a site is with us it lives on fast, security-optimised servers with 24/7 monitoring, protected by a 90-day backup policy. Updates, changes and honest advice come from people you can actually phone.
02 — In the compound.
WHAT'S INCLUDEDFast, security-optimised servers watched 24/7, so we hear about problems before you do.
Your last 3 daily, 3 weekly and 3 monthly backups, always ready to restore.
Platform updates, security patches and a monthly change allowance for the day-to-day.
03 — In practice.
HOW THIS WORKS FOR YOUWeb agencies go quiet more often than anyone admits. If yours has, or you've simply had enough of waiting weeks for small changes, moving your website to Kobault is straightforward: we audit what you have, migrate it onto our servers in Belfast, and from then on it's updated, monitored around the clock, and covered by backups going back 90 days. Most owners tell us the biggest change is simply that the phone gets answered.
We also manage Shopify stores on an ongoing basis: theme updates, catalogue and content changes, campaign and marketing support. Whether we built your site or someone else did, the service is the same, and it starts with a free look at what you've got.
04 — Common questions.
STRAIGHT ANSWERSCan you take over a website another agency built?
Yes — it's one of the most common jobs we do. We audit the site's health, versions and security, sort access and domains (even when the old agency is unresponsive), migrate it to our hosting and take it from there.
What does your hosting and backup setup look like?
Sites under our care run on fast, security-optimised servers with 24/7 monitoring. Backups follow a 90-day policy: we keep your last 3 daily, 3 weekly and 3 monthly backups, so there is always a clean restore point.
Do you manage Shopify stores?
Yes. Alongside WordPress and custom builds we manage Shopify sites on an ongoing basis: updates, product and content changes, and marketing support for promotions and campaigns.
What does a maintenance plan include?
Hosting, updates, security patches, monitoring and backups as standard, and most plans bundle a monthly change allowance so content updates and small improvements never bill separately.